Frequently Asked Questions

Why choose us?

A DIRTY CARPET IS NOT HEALTHY: If you haven’t had your carpet cleaned in the past six months, your carpet is full of harmful: Dirt. Bacteria. Fungus. Chemicals. Dust. Dander. Food particles. Germs. Pollens. Oils. Plus residue from toxic air pollution, car exhaust, and tobacco smoke. Not to mention creepy dust mites that live, hide, and breed in your carpeting. It’s enough to make you sick!
MANUFACTURERS RECOMMEND HOT WATER: The only method that effectively cleans carpeting is called hot water extraction -- some people call this steam cleaning, but the truth is it doesn’t use steam. It’s really just very hot water. Shaw Industries, the world’s largest carpet manufacturer, recommends hot water extraction exclusively, and so do I.
WE USE HOT WATER EXTRACTION: Our large, truck-mounted hot water unit cleans much better than small, hand held units because it (1) heats the water to a higher temperature, (2) shoots the cleaning solution into the carpet at higher pressures, and (3) draws out the water and dirt with stronger suction. The result? A clean, healthy carpet that is typically dry in 4-6 hours.
RELIEVE HEALTH PROBLEMS: If you have allergies, asthma, emphysema, or other breathing problems -- one major source of your problem could be the pollens, bacteria, fungus, chemicals, tars and tobacco smoke residues in your carpet. A thorough cleaning will help remove these contaminants.
100% MONEY BACK GUARANTEE: We’ll clean your carpets and if you aren’t pleased for any reason, you don’t pay one cent. What could be more fair?
IF YOU HAVE ANY QUESTIONS -- if you’d like a free written quotation, with no obligation -- or if you want to schedule a time for your cleaning -- please call (561) 358-7550, we’ll be happy to help you in every way.

Are you insured?

We are fully insured with a $1 million liability policy for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

What about pets?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.